This Policy outlines how we collect, use, and protect your information, as well as how users are expected to behave on our platform. By using our services, you agree to this Policy in full.

🔐 1. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

What We Collect:

  • Name, email address, contact information
  • Listings you post or view
  • IP address and browser/device data (for analytics & security)

How We Use It:

  • To create and manage your account
  • To provide customer support
  • To improve our services
  • To send updates or promotional messages (only with consent)

Data Protection:

We use secure servers and encryption to protect your information. We never sell or rent your personal data to third parties.

📢 2. Advertising & Content Policy

Allowed Content:

  • Ads must be accurate, truthful, and legal.
  • Items/services posted must comply with South African law.

Prohibited Content:

  • Stolen goods or counterfeit products
  • Adult content or services
  • Hate speech, violence, or discriminatory content
  • Weapons, drugs, or illicit items
  • Malware, phishing, or scam-related material

Image Policy:

Use only original, clear images of the actual item or service you’re offering. Stock or copyrighted images are not allowed unless you own the rights.

👥 3. User Conduct Policy

We encourage responsible and respectful use of our platform.

Do:

  • Be honest and transparent in your listings
  • Respect buyer/seller agreements
  • Report suspicious or abusive activity

Don’t:

  • Spam other users
  • Impersonate another person or business
  • Post offensive or misleading content
  • Attempt to hack, manipulate, or exploit the site

🛡️ 4. Safety Guidelines

  • Always meet in public places for transactions.
  • Never share sensitive personal or financial information.
  • Use caution when dealing with large transactions—verify everything.

⚖️ 5. Legal & Liability

BestMarketplace.co.za provides a platform for users to connect, but is not liable for transactions, disputes, or any damages resulting from buyer/seller interactions.

We reserve the right to remove any user or content that violates these policies, without notice.

📬 Contact

For questions, reporting violations, or requesting data access/removal, contact:
📧 support@bestmarketplace.co.za

By using BestMarketplace.co.za, you agree to follow these policies.
We may update them as needed, and continued use implies your acceptance of future revisions.