In a bold step to boost digital inclusion, MTN South Africa has launched a groundbreaking initiative offering 4G smartphones to select customers for a once-off fee of just R99. This effort forms part of MTN’s wider campaign to ensure no South African is left behind as the nation transitions away from legacy mobile networks such as 2G and 3G.
Affordable Access to Digital Connectivity
MTN’s campaign, first announced in early May 2025, has already begun with phase one of the initiative. The telecommunications giant is distributing 5,000 Itel AC51 smartphones to selected users in Gauteng, targeting individuals who need an affordable way to access digital services and 4G connectivity.
What makes this initiative even more remarkable is the cost breakdown. Customers only pay R99 once-off for the device, while MTN absorbs operational costs ranging between R150 and R190 per handset. These additional expenses cover courier services, call centre support, marketing, and incentive-related costs. According to MTN, there is no hidden cost beyond the R99 fee — not even for the device itself.
Itel AC51 – The Budget Smartphone Champion
The smartphone being distributed in the first phase is the Itel AC51, a modest yet capable entry-level device that’s ideal for first-time smartphone users or those upgrading from feature phones. The device includes a 5-inch display with a resolution of 854 x 480 pixels, 4G support, and Android 14 Go Edition, a lighter version of Android optimized for budget devices.
Under the hood, the AC51 features 2GB of RAM and 32GB of internal storage, along with support for virtual RAM — allowing users to convert 2GB of internal storage into extra memory for smoother multitasking. The smartphone also includes dual SIM functionality, making it a practical option for users who manage multiple mobile numbers.
In terms of photography, the phone is equipped with a 5MP rear camera and a 2MP front-facing camera — not groundbreaking, but sufficient for basic photography, video calls, and social media sharing. Powering the device is a 2,050mAh battery, providing enough endurance for light-to-moderate daily use.
Scaling the Initiative – Phase Two and Three
MTN’s R99 smartphone offer is just the beginning. While the initial 5,000 devices were focused on customers in Gauteng, phase two will roll out across the entire country. MTN plans to extend the program to 130,000 prepaid users nationwide, offering a range of 4G-capable smartphones from various manufacturers, not limited to Itel.
Phase three is expected to be even more ambitious. MTN aims to reach an additional 1.1 million customers, ultimately providing more than 1.2 million South Africans with affordable access to the digital world through a capable 4G device.
These efforts are part of MTN’s mission to empower underserved communities by closing the digital gap and preparing users for the impending switch-off of older mobile technologies.
Preparing for South Africa’s 2G and 3G Shutdown
South Africa has been discussing the decommissioning of its 2G and 3G networks for several years. While the Department of Communications and Digital Technologies (DCDT) has proposed a final deadline of 31 December 2027, the transition has been met with several delays. This is largely due to affordability concerns and lack of 4G and 5G infrastructure in remote and rural areas.
Before the switch-off can proceed, the Independent Communications Authority of South Africa (Icasa) must carry out a comprehensive economic impact assessment. This includes gathering feedback from mobile operators and assessing areas that still lack 4G or 5G coverage. Shutting down older networks without ensuring alternative access could severely affect vulnerable populations who rely on 2G or 3G handsets for communication.
Communications Minister Solly Malatsi acknowledged in a recent parliamentary response that large parts of South Africa still lack next-generation network coverage. However, he expressed strong commitment to ensuring that all citizens benefit from the digital economy, enabled through affordable, high-speed mobile internet.
Digital Inclusion: MTN’s Broader Vision
MTN’s smartphone distribution program is more than just a product giveaway — it’s a social development strategy. According to the company, the initiative aligns with its long-term goals to provide affordable and accessible mobile services to every South African. By distributing 4G-enabled smartphones, MTN is enabling more people to participate in the digital economy, access online education, connect with health services, explore job opportunities, and communicate more effectively.
“This initiative aligns with MTN’s work to provide affordable and accessible mobile services to all South Africans,” the company stated. “By giving customers access to 4G smartphones, MTN is empowering them to fully engage in the digital economy, with a focus on education, work, healthcare and communication.”
In a country where digital literacy and access to modern technology are unevenly distributed, programs like these play a vital role in leveling the playing field.
Industry Perspective: A Collaborative Approach
MTN’s efforts complement similar moves by other operators, such as Vodacom, which has also been investing in affordable 4G devices and advocating for an industry-led transition to next-generation networks. Both MTN and Vodacom have publicly stated their preference for a collaborative, phased approach rather than a top-down enforcement of deadlines.
This allows mobile operators the flexibility to ensure that network upgrades do not disenfranchise users or cut off essential communication tools, especially in economically vulnerable communities.
Challenges and the Road Ahead
Despite the positive intentions, the road to nationwide 4G and 5G adoption is not without obstacles. Device affordability, network coverage gaps, and digital literacy remain significant challenges. Even a low-cost device at R99 may still be out of reach for some families when paired with monthly data and airtime expenses.
However, initiatives like MTN’s help reduce the primary barrier: access to a capable device. Combined with free or low-cost internet bundles, digital literacy campaigns, and continued infrastructure investment, these types of projects can catalyze real transformation
Conclusion
MTN’s R99 smartphone initiative marks a significant step toward closing the digital divide in South Africa. By investing in affordable 4G smartphones and committing to distribute them to over a million customers, the company is doing more than expanding its user base — it’s laying the groundwork for a more inclusive and connected society.
As South Africa moves closer to shutting down 2G and 3G networks, MTN’s efforts offer a practical solution to ensure that all citizens, regardless of income level or location, can participate in the country’s digital future.
This isn’t just about phones — it’s about giving people a chance to learn, earn, and connect in an increasingly digital world.
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